Updated: 25 May 2018 10:02:42
1. An overview of data protection1.1 General J. Wagner GmbH (further legal information can be found in the Legal Information section) is the entity responsible for complying with data protection legislation relating to this website. We are delighted by your interest in our website, and we want you to feel secure and happy during your visit. J. Wagner GmbH (hereinafter “WAGNER”) therefore takes the protection of your personal data very seriously. This data privacy statement is intended to inform you about which personal data we collect from you when you use our website, and for what purposes we process and use this data. The data privacy statement has a modular structure to make it easy for you to find specific information. By following this link https://go.wagner-group.com/internet_dataprotection_en you can view or download the complete text as a PDF file.
WAGNER reserves the right to modify its data privacy statement at any time to reflect changing legal provisions and requirements, or to make other updates as it sees fit. Please keep yourself up to date about changes to the data privacy statement by visiting the relevant link from our website to view it. If you have any general questions about our website, please get in touch with us:
Tel: +49 7544 505 0 E-mail: firstname.lastname@example.org
1.2 Data collection on our website Who is responsible for the data collection on this website? The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.
How do we collect your data? Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for? Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data? You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Please note that data transmitted via the internet (e. g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website The party responsible for processing data on this website is:
J. Wagner GmbH Otto-Lilienthal-Str. 18 88677 Markdorf Phone: +49 7544 505-0 Fax: +49 7544 505-200 Email: email@example.com
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
2.2 Information, blocking, deletion and correction You have the right to find out about the personal details we have stored about you and also the right to block, delete and correct erroneous data. In such instances, please use the contact form so that we are able to attend to your request. If you would prefer to contact WAGNER’s Data Security Officer to exercise these rights rather than WAGNER itself, you are of course welcome to do so (Datenschutz.Deutschland@wagner-group.com).
2.3 Revocation of your consent to the processing of your data Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
2.4 Right to file complaints with regulatory authorities If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered.
2.5 Right to data portability You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
3. Data protection officerStatutory data protection officer We have appointed a data protection officer for our company. If you have any questions regarding the use of your personal data or the enforcement of your rights, please do not hesitate to contact them.
Contact: Email: Datenschutz.Deutschland@wagner-group.com Phone: +49 7544 505-0 Fax: +49 7544 505-200
J. Wagner GmbH Statutory data protection officer Otto-Lilienthal-Str. 18 88677 Markdorf
4. Data collection on our website4.1 Contact forms The reasons for processing the data collected in our contact forms are based on the purpose of your enquiry. Essentially, we process your information in order to respond to your query. Other reasons for processing this data are outlined below.
Personal details We collect your salutation, your name, your address and your postcode so that we know who is contacting us and for what purpose, and so that we can forward your request instantly to the correct person. The details of your email address are mandatory, since we will use it to process your request depending on the reason for you contacting us. It is not used for any other purpose. We want you to voluntarily provide your telephone number since we will use it to process your request depending on the reason for you contacting us. Your personal details are stored in our CRM system so that it can be used if you get in touch with us again. It is not used for any other purpose.
Support requests, complaints The information you provide us about the product will be stored in the event of a support request along with your personal details in our CRM and SAP system.
Transfer of your details to authorised distributors If your enquiry relates to a complaint, warranty claim or similar, we will also transfer this data together with your personal details to the distributor from which you purchased the device, or to another distributor near you so that your request can be dealt with.
Storage, use and deletion If your device is repaired or replaced by WAGNER, your data will be stored in our support, accounting and logistics system until the statutory storage period has elapsed, and then deleted.
The data entered in the contact form will be processed on the basis of your consent (Art. 6 (1) (b) DSGVO) or on the basis of the data processing pursuant to Art. 6 (1) (b) DSGVO, which permits the processing of data to fulfil a contract or pre-contractual measures. You can revoke the processing on the basis of your consent at any time. All you need to do is send an informal message via the contact form or by e-mail to our data protection officer. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request deletion, revoke your consent for storage or the purpose for data storage ceases to apply. Mandatory statutory provisions - in particular retention periods - remain unaffected.
4.2 Processing of data (customer and contract data) We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.
In order to avoid bad debts, we can, on the basis of Art. 6 (1) (b) DSGVO, in accordance with our legitimate interest, after placing an order with Euler Hermes Forderungsmanagement GmbH, Risk Management Division, P.O. Box 50 07 40, 22707 Hamburg, Germany, to submit your credit assessment data. In a credit check, a so-called score value is calculated on the basis of a mathematical procedure, which makes statements about your solvency. This usually happens as soon as a credit limit of € 1,000 is exceeded. We would like to point out that Euler Hermes Forderungsmanagement GmbH continues to use the transmitted data for its own purposes. You can object to the transmission of this data to Euler Hermes Forderungsmanagement GmbH at any time, however, the execution of the purchase contract may then not be possible.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
4.3 Cookies Cookies are small text files that our server stores in a separate area of your browser on your PC if your browser allows this. Cookies are distinguished partly based on how long they are stored for. Session cookies are deleted automatically when you close your browser. A session cookie can be used to manage a shopping basket or define which products are of particular interest to you. Permanent cookies, on the other hand, remain stored on your PC. Your browser can tell you how long they are stored for. A permanent cookie can be re-read next time you visit our website. To prevent this, you can delete the permanent cookie after visiting our website. Permanent cookies can be used, for example, to store your preferred language in your browser after you have visited us.
Cookies are also distinguished based on their origin. First-party cookies always come from the website specified in the address bar of your browser. Third-party cookies come from websites that you have not visited directly, but which have been integrated through images or advertising on the first party’s website. Your browser can then tell you where the cookies stored on your PC come from.
4.4 Server log files The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are: • Browser type and browser version • Operating system used • Referrer URL • Host name of the accessing computer • Time of the server request • IP address These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.
5. Social media, Plugins and ToolsThe content on our pages can be shared on other social networks like Facebook, LinkedIn, XING, Pinterest and Instagram. Our website contains links to social media (Facebook, YouTube). The buttons to these links are designed so that a connection between your PC and the respective network is only established if you follow the link by clicking it. You are then connected directly with the respective server of the selected social medium. The respective operators of social media networks are responsible for their own data privacy. This also applies to websites to which our portal links but which are operated by third-party providers. An example of such links would be videos on our main page that are retrieved from YouTube. Information about the data privacy policies of linked pages can be found in the respective providers’ data privacy statements.
When the user actively clicks on one of these buttons, your browser establishes a direct connection to the respective servers. This tool does not automatically transfer user data to the operators of these platforms. If users are logged into one or more of the social networks, it will display an information window in which the user can edit the text before it is sent. Our users can share the content of this page on social networks without their providers creating profiles of users’ surfing behaviour
5.4 Google Maps This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.
6. Analytics and advertising6.1 Google Analytics This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.
IP anonymization We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
Browser plugin You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Outsourced data processing We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.
Updated: 25 May 2018 10:02:19
Duty to inform for data collection
Data protection notice for customers, suppliers, partners, clients, Visitors and interested partiesWith this data protection notice we inform you about how we process your personal data and which rights are granted to you by data protection law in this context. The individual personal data that are processed by you and the scope of the processing depends on the legal provisions and the content of the contractual business relationship that has been agreed with you. It may therefore be that not all parts of this data protection information are applicable to you.
I. Responsible for data processingResponsible is the: J. Wagner GmbH Otto-Lilienthal-Str. 18 88677 Markdorf Phone: +49 (0) 75 44 / 5 05-0 Fax: +49 (0) 75 44 / 5 05-2 00 E-Mail: firstname.lastname@example.org
You can contact our company data protection officer at: E-Mail: Datenschutz.Deutschland@wagner-group.com Phone: +49 (0) 75 44 / 5 05-0 Fax: +49 (0) 75 44 / 5 05-2 00
II. Data processed and their originFirst and foremost, we process the personal data that we receive or have collected from the data subjects within the scope of the business or customer relationship. We also process data provided on the basis of inquiries / visits / registrations (e.g. Internet shop), consents (e.g. newsletter dispatch) etc. within the legally permitted framework. In addition, we also process personal data provided to us in the context of order processing and data from publicly accessible sources (e.g. press, Internet), insofar as this is necessary and permissible for the respective purposes. We also process personal data that are legally transmitted to us by other companies of the Wagner Group or by third parties (e.g. credit insurance, receivables management, indications of criminal acts). The personal data processed by us in this context consists of personal data / identification data (name, address, contact data, user ID etc.), data from the fulfilment of our contractual obligations (bank data, history, authorisations etc.), data made available to us within the scope of consents and other data which are comparable with the categories mentioned.
III. Processing purposes and legal basesThe personal data are processed by us in accordance with the regulations of the EU data protection basic regulation (GDPR) and the Federal Data Protection Act (BDSG) on the basis of the following legal bases: 1 a) For the performance of a contract (Art. 6 (1) lit. b GDPR) The processing of personal data is necessary for the fulfilment of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject. If you make use of additional services, your data will be processed to the extent necessary to provide these additional services. b) In the context of contract processing (Art. 28 GDPR) The processing of personal data on behalf of the customer takes place exclusively in accordance with instructions and within the framework of legal regulations. 2 In the context of a balance of interests (Art. 6(1)(f) GDPR) Beyond the actual fulfilment of the contract with you, we process your data to the extent necessary to protect our legitimate interests or the legitimate interests of third parties, provided that your interests do not predominate. Examples are: Internal and external communication Documentation Internal and external monitoring (ICS controls or key figures) Internal and external investigations, safety reviews Measures for business management and further development of services and products Advertising Authorization management IT security measures Event Management Assertion / defence of legal claims, also in legal disputes Prevention and detection of criminal offences measures for building and system security (e.g. access controls) Measures to secure the domiciliary right Risk management via the Wagner Group of Companies 3 On the basis of your consent (Art. 6 para. 1 lit. a GDPR) If you have consented to certain processing of your personal data (e.g. newsletter dispatch, participation in advertising campaigns), your personal data will be processed lawfully on the basis of this consent. You can revoke your consent at any time with effect for the future. This also applies to declarations of consent that you have given us before the GDPR has entered into force, i.e. before May 25, 2018 Since the revocation of a consent is valid for the future, it does not affect the effectiveness of the processing until the time of the revocation. 4. Statutory or legal provisions (Art. 6(1)© GDPR or in the public interest (Art. 6(1)(e) GDPR) In addition, we as a company have various legal obligations (e.g. tax laws, money laundering laws). These include identity checks, fraud and money laundering prevention, the fulfilment of tax control and reporting obligations as well as the assessment and control of risks in the company and the Wagner Group.
IV.Processing principlesThe company ensures the implementation of appropriate technical and organisational measures for data security by internal regulations and - if the data are processed by an external service provider - by corresponding contractual agreements, for example by using the EU standard contract clauses for data processing outside the European Union.
Please arrange for any necessary changes to your data in good time. You can contact the relevant departments or the data protection officer to clarify questions about your data and request both information and the correction / deletion of incorrect or no longer required data.